Delivery Policy

Fast & Reliable Shipping

At VINCE WEAR LTD, we are committed to delivering your orders safely, promptly, and reliably. We work with trusted courier partners to ensure every item reaches you in perfect condition.

Shipping Destinations

• United Kingdom: Standard delivery typically takes 3–6 business days.
• International: We ship to multiple countries worldwide. Delivery times and costs vary depending on the destination and selected shipping method at checkout.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping Costs

• Shipping fees are calculated during checkout based on your location and chosen delivery method.
• We strive to provide competitive rates while ensuring your items are shipped securely.

Order Tracking

• Every shipped order comes with a tracking number via email.
• You can monitor your delivery status in real-time through the courier’s tracking system.

Delivery Issues

• If your order is delayed, lost, or damaged, please contact our customer support immediately:
  • Email: payment@vincewear.net
  • Phone: +44 7480 756040
• Our team will investigate promptly and work with you to resolve any issues professionally.

Packaging

• Orders are carefully packaged to protect items during transit.
• We use eco-friendly packaging wherever possible, combining safety and sustainability.

Additional Information

• Delivery times are estimates and may be affected by public holidays, customs processing, or unforeseen events.
• Please ensure your shipping address is accurate to avoid delays or misdelivery.